Personal information management policy

Kläre Co., Ltd. (hereinafter referred to as “The Company”) understands personal information (except for “My Number”, hereinafter referred to as “Personal Information”) collected from our clients is vitally important and it is our corporate social responsibility to protect it. The Company endeavors to manage Personal Information appropriately and use it for declared purposes correctly to live up to clients’ expectations.
1. Collection and usage of Personal Information
The Company shall only collect Personal Information from clients solely for the provision of treatment services through correct, appropriate, and legitimate methods. The collected information shall only be used for declared purposes or otherwise consent from clients shall be attained in advance.
2. Provision to a third party
The Company shall not provide Personal Information to third parties without the client’s consent except when required by laws. The Company reserves the right to share Personal Information with its outsourcing agencies within the scope of declared purposes or with a valid non-disclosure agreement. In those cases, The Company is obliged to supervise the agencies for the appropriate management of Personal Information.
3. Appropriate management
The Company shall take appropriate preventative security measures to avoid any unauthorized access to Personal Information, loss, damage, falsification, and leakage of it. The Company is also obliged to ensure that collected Personal Information is updated and correct.
4. Release, correction, and usage termination
The Company shall respond accordingly when clients request for the release, correction, and usage termination of Personal Information except when the request is not legitimate or if a considerable time has passed since the client last used our services.
5. Maintenance and improvement
The Company shall educate and supervise its employees for appropriate management of Personal Information. Moreover, The Company shall endeavor to update and improve this management policy.